November 19, 2019

Kraken Scheduled Downtime - Saturday, November 23rd

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Kraken has scheduled downtime on Saturday, November 23rd at 16:00 UTC. The expected downtime is 1 hour, but please check the Kraken status page for updates.

The Futures platform will not experience downtime, however users that sign in and transfer funds from their Kraken spot account will see reduced access. During the downtime period you will not be able to do the following:

  • sign in to Kraken Futures
  • transfer funds to and from your futures wallet

In order to enable access to Kraken Futures during this period, we have extended the default session length to 7 days. If you sign in any time before the planned downtime (and DO NOT logout), you will be able to access and trade on Kraken Futures during the downtime period.

We would advise that users sign in to multiple trusted devices as the best way to ensure access to Kraken Futures is not affected.

You can view and manage current active sessions on the settings page - https://futures.kraken.com/settings

Transfers between spot and futures wallets will not be available throughout the downtime period. We advise that users ensure their positions are properly collateralised ahead of time to avoid unwanted liquidations.

If you have any questions, please submit a ticket to our support team: https://support.kraken.com/hc/en-us/requests/new?ticket_form_id=360000286871

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Crypto Facilities is a group of companies which is in turn a member of the Payward, Inc. group of companies. Payward, Inc. is the owner and operator of the Kraken Exchange, a venue that facilitates the trading of cryptocurrencies.

Crypto Facilities Ltd is authorised and regulated by the Financial Conduct Authority (FRN 757895) and registered in England with registered number 9172128 and registered office at 6th Floor, One London Wall, London, United Kingdom, EC2Y 5EB.