April 6, 2020

Tier 1 Notice

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Tier 1 notice

Clients that are verified to Tier 1 only on Kraken Futures/Crypto Facilities will no longer be able to trade on the platform after 20th April 2020. Clients must upgrade their account to Tier 2 or close any open positions before then.

Tier 2 requirements can be found here - https://www.cryptofacilities.com/resources/hc/en-us/articles/360003161093-Account-verification-Enhanced-account

For any questions, please submit a support ticket (https://support.kraken.com/hc/en-us/requests/new?ticket_form_id=360000286871).

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Crypto Facilities is a group of companies which is in turn a member of the Payward, Inc. group of companies. Payward, Inc. is the owner and operator of the Kraken Exchange, a venue that facilitates the trading of cryptocurrencies.

Crypto Facilities Ltd is authorised and regulated by the Financial Conduct Authority (FRN 757895) and registered in England with registered number 9172128 and registered office at 6th Floor, One London Wall, London, United Kingdom, EC2Y 5EB.